‘I'll go out for a breath of fresh air' is an often-heard phrase. But do
we realize that this has become irrelevant in today's world, because the
quality of air in our cities is anything but fresh. The moment you step out of
the house and are on the road you can actually see the air getting polluted; a
cloud of smoke from the exhaust of a bus, smoke billowing from a factory
chimney, and speeding cars causing dust to rise off the roads.
Air pollution is aggravated because of four developments: increasing
traffic, growing cities, rapid economic development, and industrialization. Air
pollution is nothing new. The Industrial Revolution in Europe in the 19th
century saw the beginning of air pollution as we know it today, which has
gradually become a global problem. Ever since the discovery of fire,
less-than-desirable substances have been vented into the air. But regardless of
the efforts by governments, air pollution continues to be a serious local and world-wide
problem.
Although environmental issues influence all human activities, few
academic disciplines have integrated green issues into their literature. This
is especially true of marketing. As society becomes more concerned with the
natural environment, businesses have begun to modify their behaviour in an
attempt to address society's "new" concerns. Some businesses have
been quick to accept concepts like environmental management systems and waste
minimization, and have integrated environmental issues into all organizational
activities.
Terms like "Green Marketing" and "Environmental
Marketing” appear frequently in the press. Many governments around the
world have become so concerned about green marketing activities that they have
attempted to regulate them.
WHAT EXACTLY IS GREEN MARKETING
According to American Marketing Association, “Green Marketing” is the
marketing of products that are presumed to be environmentally safe. Thus green
marketing incorporates a broad range of activities, including product
modification, changes to the production process, packaging changes, as well as
modifying advertising. Yet defining green marketing is not a simple task.
A definition which encompasses all major components of other definitions
is:
"Green or Environmental
Marketing consists of all activities designed to generate and facilitate any
exchanges intended to satisfy human needs or wants, such that the satisfaction
of these needs and wants occurs, with minimal detrimental impact on the natural
environment."
WHY IS GREEN MARKETING IMPORTANT
The question of “Why Green Marketing?” has increased in importance and is
simple and relies on the basic definition of Economics: Economics is the study of how people use their limited resources to try
to satisfy unlimited wants.
Mankind has limited resources on the earth, with which he/she must
attempt to provide for the worlds' unlimited wants. In market societies with
"freedom of choice", consumers have the right to attempt to have their
wants satisfied. With limited natural resources, firms must develop new/alternative
ways of satisfying these unlimited wants. Green marketing looks at how
marketing activities utilize these limited resources, while satisfying
consumers wants.
BENEFITS OF GREEN MARKETING
Green marketing offers business bottom-line incentives and top-line growth
possibilities. While modification of business/production processes may involve
start-up costs, it will save money in the long term. Companies that develop new
and improved products and services with environmental impacts in mind give
themselves access to new markets, substantially increase profits and enjoy
competitive advantages.
WHY ARE FIRMS USING GREEN MARKETING?
When looking through the literature there are several suggested reasons
for firms increased use of Green Marketing. Five possible reasons cited are:
Ø An opportunity to achieve objectives
Ø A moral obligation to be more socially
responsible
Ø Governmental pressure foR the firms
Ø Competitors' environmental activities
Ø Cost factors associated with waste
disposal, or reductions in material usage
OPPORTUNITIES
In a recent study, more than 50% of consumers indicated they were
concerned about the environment. Another study found that 84.6% of the sample
believed all individuals had a responsibility for the environment. A further
80% of this sample indicated that they had modified their purchasing behaviour,
due to environmental reasons. As demands change, many firms see these changes
as an opportunity to be exploited.
Firms marketing goods with environmental characteristics will have a
competitive advantage over firms marketing non-environmentally responsible
alternatives. This is not to imply that all firms who have undertaken
environmental marketing activities actually improve their behaviour. In some
cases firms have misled consumers in an attempt to gain market share.
SOCIAL RESPONSIBILITY
Many firms are beginning to realize that they are members of the wider
community and therefore must behave in an environmentally responsible fashion.
This translates into firms that believe they must achieve environmental
objectives as well as profit related objectives. This results in environmental
issues being integrated into the firm's corporate culture.
Fund managers and corporate developers too, are taking into account the
environmental viability of the company they invest in. Venture Capitalists are
investing in green business because they believe it's a growth opportunity.
GOVERNMENTAL PRESSURE
Governmental regulations relating to environmental marketing are
designed to protect consumers and society by reducing production/use/consumption
of harmful goods or by-products by consumer/industry.
Many by-products of production are controlled through the issue of
various environmental licenses, thus modifying organizational behaviour. In
some cases governments try to "induce" final consumers to become more
responsible.
Investment analysts are starting to see the environmental awareness of
managers as a barometer of the long term
success of their companies. Green policies, they say, tend to indicate hands on
management, high consumer confidence and good corporate governance.
COMPETITIVE PRESSURE
Another major force in the environmental marketing area has been firms'
desire to maintain their competitive position. In some instances this
competitive pressure has caused an entire industry to modify and thus reduce
its detrimental environmental behaviour.
COST OR PROFIT ISSUES
Firms may also use green marketing to address cost/profit related
issues. Disposing of environmentally harmful by-products are becoming
increasingly costly and in some cases difficult. Therefore firms that can
reduce harmful wastes may incur substantial cost savings. When attempting to
minimize waste, firms often develop more effective production processes that
not only reduce waste, but reduce the need for some raw materials. This serves
as a double cost savings, since both waste and raw material are reduced.
GREEN MARKETING DOES LEAD TO SUCCESS
Green marketing is not only a theoretical concept. A lot of firms are
using this concept to consolidate their market positions. A few examples are Tesco, Goldman
Sachs, GE, Suzlon Energy.
SOME PROBLEMS WITH GOING GREEN
No matter why a firm uses green marketing, there are a number of
potential problems that they must overcome.
One of the main problems is that firms using green marketing must ensure that
their activities are not misleading to consumers/industry, and do not breach
any of the regulations/laws dealing with environmental marketing. Green
marketing claims must –
- Clearly state environmental benefits
- Explain environmental characteristics
- Explain how benefits are achieved
- Ensure comparative differences are justified
- Ensure negative factors are taken into consideration
- Only use meaningful terms and pictures
When firms attempt to become socially responsible, they may face the
risk that the environmentally responsible action of today may be found to be
harmful in the future. Given the limited scientific knowledge at any point in
time, it may be impossible for a firm to be certain they have made the correct
environmental decision.
While governmental regulation is designed to give consumers the
opportunity to make better decisions or to motivate them to be more
environmentally responsible, there is difficulty in establishing policies that
will address all environmental issues. If governments want to modify consumer behaviour
they need to establish a different set of regulations. Reacting to competitive
pressures can cause all "followers" to make the same mistake as the
"leader."
The push to reduce costs or increase profits may not force firms to
address the important issue of environmental degradation. End-of-pipe solutions
may not actually reduce the waste but rather shift it around. While this may be
beneficial, it does not necessarily address the larger environmental problem.
CONCLUSION
Green marketing covers more than a firm's marketing claims. While firms
must bear much of the responsibility for environmental degradation, ultimately
it is consumers who demand goods, and thus create environmental problems.
Ultimately green marketing requires that consumers want a cleaner environment
and are willing to "pay" for it, possibly through higher priced
goods, modified individual lifestyles, or even governmental intervention. Until
this occurs it will be difficult for firms alone to lead the green marketing
revolution.
Having said this, it must not be forgotten that the industrial buyer
also has the ability to pressure suppliers to modify their activities. Thus an
environmental committed organization may not only produce goods that have
reduced their detrimental impact on the environment, but also be able to
pressure their suppliers to behave in a more environmentally
"responsible" fashion. Final consumers and industrial buyers also
have the ability to pressure organizations to integrate the environment into
their corporate culture and thus ensure all organizations minimize the
detrimental environmental impact of their activities.